Privacy Policy

Al Madain College for Medical Sciences and Technology

Last Updated: April 25, 2026

1. Introduction

Al Madain College for Medical Sciences and Technology ("the College," "we," "us," or "our") is committed to protecting the privacy of students, staff, applicants, and visitors who use our website and digital services. This Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and other applicable regulations.

2. Information We Collect

We may collect the following categories of personal information:

Account and Identity Information: Full name, date of birth, nationality, Emirates ID number, passport details, photographs, and contact information (email address, phone number, mailing address).

Academic Information: Student ID, enrollment records, academic transcripts, grades, attendance records, course registrations, and certification details.

Financial Information: Tuition payment records, fee schedules, billing addresses, payment method details, and scholarship or financial aid information.

Technical Information: IP address, browser type and version, device information, operating system, login timestamps, and usage data collected through cookies and similar technologies.

Communications: Records of correspondence with the College, including emails, support requests, and feedback submissions.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Processing student admissions, enrollment, and registration.
  • Managing academic records, grades, and certification.
  • Processing tuition payments and financial transactions.
  • Communicating important updates, schedules, and announcements.
  • Providing access to learning platforms and digital college resources.
  • Ensuring campus safety and security.
  • Complying with regulatory and accreditation requirements.
  • Improving our website, services, and user experience.
  • Responding to inquiries and support requests.

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

  • Contractual necessity: Processing required to fulfill our obligations under your enrollment or employment agreement.
  • Legal obligation: Processing necessary to comply with UAE laws, regulations, and accreditation standards.
  • Legitimate interest: Processing necessary for the effective operation of the College.
  • Consent: Where you have given explicit consent for specific processing activities.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Government and regulatory bodies: UAE Ministry of Education, accreditation authorities, and other regulatory agencies as required by law.
  • Service providers: Third-party vendors who assist with payment processing, IT infrastructure, and communication services, bound by confidentiality agreements.
  • Academic partners: Affiliated institutions for transcript verification, transfer requests, or joint programs.

We will not disclose your information to any other third party without your consent, unless required by law or court order.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encrypted data transmission (SSL/TLS), access controls and role-based permissions, regular security assessments, and secure data storage systems. While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws and accreditation standards. Academic records may be retained for extended periods in accordance with UAE educational regulations.

8. Your Rights

Under applicable data protection laws, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal data (subject to legal and regulatory requirements).
  • Withdraw consent where processing is based on consent.
  • Object to certain processing activities.
  • Request a copy of your data in a portable format.

To exercise any of these rights, please contact us using the details provided below.

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website.

10. Children's Privacy

Our services are not directed at individuals under the age of 18 without parental or guardian consent. If we become aware that we have collected data from a minor without appropriate consent, we will take steps to delete that information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: